Some hints: strategy, access, autonomy, transparency…
How to write OKRs when your work supports other internal teams, not end customers
Researchers are often underutilized and undervalued. This has to change.
Why and how to break down big assumptions for more successful work
70-80% is the sweet spot. Hitting 100 means you're not trying hard enough.
Penpot Co-founder Pablo Ruiz-Múzquiz puts listening at the center
How Vistaly founder Matt O’Connell gets creative with discovery
How Steve Cohn built Winware by talking to customers first
All teams are responsible for the customer experience. All teams need to coordinate to make it excellent.
Using your goals to align on a direction, map potential solutions, and refine your release strategy
How hypotheses combine humility, customer-centricity, and storytelling to realistically frame your work
The secret to writing effective key results